Privacy Policy
Effective Date: January 30, 2025
Equinox Physical Therapy & Wellness, P.C. ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, and other contact details when you fill out a form, schedule an appointment, or sign up for our services.
Health Information: If applicable, health-related details provided during consultations or intake forms.
Payment Information: If you make a purchase, we collect billing details (processed securely via third-party payment processors).
Usage Data: Information about how you interact with our website, such as IP addresses, browser type, and pages visited.
2. How We Use Your Information
We use your information to:
Provide and manage physical therapy and wellness services.
Process appointment bookings and payments.
Improve our website, services, and customer experience.
Send appointment reminders, updates, or relevant health information.
Comply with legal and regulatory requirements.
We do not sell or share your personal information with third parties for marketing purposes.
3. How We Protect Your Information
We implement appropriate security measures, including encryption and secure servers, to protect your personal information. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
4. Third-Party Services
We may use third-party tools (such as scheduling or payment processing software) that collect or process information on our behalf. These third parties have their own privacy policies, which we recommend reviewing.
5. Your Rights and Choices
Access & Update: You can request access to or corrections of your personal information.
Opt-Out: You may opt out of marketing emails at any time by clicking the "unsubscribe" link.
Data Deletion: You may request deletion of your personal information unless required by law.
To exercise these rights, contact us at [Insert Contact Email].
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can adjust your browser settings to disable cookies if preferred.
7. HIPAA Compliance
As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA) when handling protected health information (PHI). We maintain strict confidentiality and only disclose PHI as required by law or with your consent.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Equinox Physical Therapy & Wellness, P.C.
5828 Lonetree Blvd.
Rocklin, CA
Email: morgan@equinoxptwellness.com